Shipping & Returns

All orders are dispatched in standard 7/12″ record mailing envelopes with cardboard reinforcement and securely sealed. UK orders automatically sent first class unless another method is requested. Please note that double packs count as two items. Orders over 2 KGs in weight will be dispatched using our courier APC with next working day delivery at a cost of £9.

UK Mainland orders over £50 will receive free shipping

Shipping Costs

Our shipping costs for all orders are provided via Royal Mail up to 2kg. Orders over 2kg will be sent by courier or Parcel Force Worldwide. Shipping costs can be calculated prior to checking out. Postage costs are reviewed on a 3 monthly basis and can change without prior notice.

Special Courier Prices

Some countries are eligible to receive a special courier price for large orders. Countries currently eligible are: Austria, Belgium, Germany, Luxembourg, Netherlands / Czech Republic, France, Hungary, Italy, Monaco, Slovakia, Slovenia, Spain (Mainland Only) / Croatia, Denmark, Finland, Ireland, Liechtenstein, Poland, Portugal, Sweden, Switzerland / Canada, United States (USA), Australia . We are always trying to find the best possible postage prices for Countries.

Collect In Store / Cash or Card On Collection

Orders made using the Collect in store / Cash on collection method will be held for 10 days from the date of the order being submitted. Please note that after this date your order will be cancelled and the items will be restocked on our site. If you are unable to collect your order and would like your order sent this can be arranged. Any outstanding order payments and postage costs will need to be made prior to the order being dispatched. If you have any questions please feel free to email us

Delivery

Orders paid by Credit/ Debit Card, PayPal, will usually be dispatched the same working day if ordered before 2pm. Orders placed after 2pm will usually be dispatched next working day. Orders paid using bankers transfer will be dispatched once funds have cleared. Orders Placed after 2pm on a Friday and on a Saturday or Sunday will be dispatched on a Monday

All Orders are sent from our store located:

DNB Vinyl
Inside DNR Vinyl
352 Lower Addiscombe Road
Croydon
CR0 7AF

Pricing

All of our prices include VAT at a rate of 20%.

Returns

Here at DNB Vinyl we strive for 100% customer satisfaction. If you are not completely happy with your order then please return to the shop address with 14 days and we will either refund or replace the items.

Payment Information

Our Credit & Debit Cards are processed via our payment processor Square

“We do not store credit card details nor do we share customer details with any 3rd parties”